Cleopatra Cook CPRW, CBEP

Business Service Representative
Employment & Employer Services (E&ES)

Cleopatra (Cleo), is an experienced
Business Services Representative in
helping you find solutions for your bottom
line. Focusing on Healthcare,
Information Technology, Manufacturing,
and Warehouse & Logistics.
The On-the-Job Training program is an
opportunity for your company to recoup the
cost and risks associated with hiring and
training new employees. Providing you
with customized training, candidate pipeline,
and resources to save you time and money.

Patrick Hall

Employer Relations Coordinator
Joliet Junior College

As the Employer Relations Coordinator,
Patrick works with area employers to
promote mentoring, paid work experience,
and employment opportunities for students
in the Connect to Your Future program.
He also helps prepare students with all
aspects of implementing a successful
job search including résumé writing,
interviewing, networking, and
job-search techniques and strategies.

The Will Works podcast is where you can learn more about the workforce programs, services and resources available in and around Will County. The podcast is hosted by Cleopatra (Cleo) Cook and Patrick Hall and features interviews with business owners and community leaders in education, community, and economic development on the workforce issues that matter to you.


The Importance of Hiring People with Disabilities


E05: Recruitment and Retention- Challenges, Solutions and Opportunities 

At the time of this recording, there were 29,000 people in Illinois on unemployment and approximately 21,000 jobs posted by employers. What are the various factors that are keeping people out of the workforce, and what can employers do to attract talent? Tune in as Cleo and Patrick share their thoughts about this topic and discuss their reflections on the previous two episodes of the Will Works Podcast.


E04: The Impact of the COVID-19 Pandemic on the Hiring Landscape- An Employer's Perspective

In this episode you'll hear from an employer as he discusses how the COVID-19 pandemic impacted his company's day-to-day operations, and the lasting impact from the pandemic. Discover staffing challenges as well as what businesses are doing to recruit talent. You'll also learn about the range of efforts that employers are making to ensure the health and safety of their workers. 


Looking for a Job During a Pandemic- A Job Seeker's Perspective

In this episode you'll hear from Gloria, a job seeker who shares her career journey, and how the COVID-19 pandemic has impacted her job search efforts. Gloria reveals the support that she has received from the workforce system, and the different types of interviews that job seekers may face.


How COVID Effects the Hiring Landscape

Tune in for episode 2 as your hosts Cleo and Patrick discuss the impact that the COVID-19 pandemic has had on the hiring landscape. Discover some of the challenges that employers are facing and as well as the barriers that workers are facing as they attempt to return to work. You'll also hear about some of the innovative services available to help connect workers to employment.


An Overview and Welcome from Cleo and Patrick

In this introductory episode, Cleo and Patrick reveal the purpose of the podcast,
share their respective backgrounds and how they came to their current roles,
and discuss the challenges and opportunities facing job seekers and employers
in the post-pandemic environment. They also share their favorite places to eat in Will County!